Avaya Equinox Experience is Now More Powerful with Cloud-Based Team Collaboration

There has always been a demand for an easy-to-use, integrated, unified communication and team collaboration and that demand has been growing. And now Avaya Holdings Corp (Avaya) has come up with the addition of cloud-based team collaboration to the Avaya Equinox Experience, which is the signature unified communications and collaboration user interface and cloud service from the Nasdaq-listed company’s stable, to address this demand. The advantage of Avaya Equinox Experience over other vendors’ offerings is that it delivers deep level of integration between unified communications and the tools needed for seamless, simple, highly productive team collaboration.

It actually is a sleek, personal user interface for one-stop access to voice, video, chat communications channels, calendar, meetings and many more. Besides, its “mobile-first” Top of Mind screen provides at-a-glance visibility to everything that a user needs in real time: schedule, contacts, messages, voice and video.

Interestingly, according to a Gartner study, “by year-end 2022, 70 per cent of teams will rely on work stream collaboration as the primary means of communicating, coordinating and sharing information between team members, displacing email.”

Avaya Equinox users, in the new scheme of things, can actually create and enter team rooms organized by a variety of categories with members both inside and outside of the organization. They can do that by essentially breaking down the boundaries of a company’s communications infrastructure. Top company officials pointed out that the Avaya Equinox Experience in its new avatar, will provide and support persistent messaging, ad hoc and scheduled meetings, with audio and video conferencing, screen and file sharing and task assignment.

For instance, a sales team in an organization that is working on a proposal can now use Avaya Equinox team collaboration and create rooms for customer presentation and demonstration planning, configuration and bill of materials, project pricing and discounts, contracts, installation planning and services. That’s not all. The same sales team can also invite team member- both internal and external for an easy, persistent and trackable means of communicating and also for individual or group meetings, sharing presentations, spreadsheets, installation diagrams. All these, in turn, would speed up decision-making.

“Although the market is flush with applications, that claim to be able to enable employee productivity, there are only a handful, who actually deliver the desired level of integration. That is Avaya Equinox Experience’ advantage. It is one of those few. That is the reason why companies keep coming back to Avaya for the communication and collaboration tools that get work done. Avaya Connected World is open, agile and secure,” said Laurent Philonenko, senior vice president and general manager, Solutions and Technologies, Avaya.