Cognizant One of the Top FAO Providers: ISG
The ISG Provider Lens FAO Digital Outsourcing Services Archetype Report assessed as many as 19 FAO providers serving the US market, and Cognizant came up as a leader in all five parameters.
Cognizant has been named one of the top providers of finance and accounting digital outsourcing (FAO) services by Information Services Group (ISG), a leading independent global technology and research advisory firm.
The ISG Provider Lens FAO Digital Outsourcing Services Archetype Report assessed as many as 19 FAO providers serving the US market on their ability to address the requirements of five typical, frequently encountered enterprise buyer archetypes. Cognizant came up as a leader in all five parameters, which were evaluated: transaction service buyers, automation implementers, transformation-oriented buyers, holistic buyers and vertically focused buyers.
Esteban Herrera, Partner and Global Leader of ISG Research said that the digital revolution is rapidly transforming the finance and accounting function, with enterprises embracing such technologies as cloud, analytics, automation and blockchain to gain real-time – and predictive – insights into business performance and to streamline work. Cognizant’s digital expertise and forward-thinking capabilities across industries provide CFOs with the tools necessary to transform their businesses into agile organizations and improve customer experience, he said.
Murali Krishnamurthy, Global Head, Finance and Accounting Practice, Cognizant Digital Operations, on his parts, said that as enterprises transform business models to retain customers and compete for new business, there is enormous scope to reinvent the role of the finance and accounting departments into critical business decision-makers. Cognizant, he said, normally helps organizations to adopt a smart, enterprise-wide approach to digital transformation – from the front to the middle to the back office – to help deepen customer loyalty and satisfaction and increase profitability. As the company continues to transform financial and accounting business processes for its clients, it is excited to be recognized as a leader in the ISG Provider Lens FAO report, he said.